Returns & Exchanges

Wrong size or second thoughts on the colorway? Exchanges are free within 30 days of delivery. Email us, we send a prepaid label, and your replacement ships as soon as the original is on its way back. No forms, no fees.

Not for you? Return it within 30 days of delivery for a full refund to your original payment method. Start by emailing returns@bezaheadwear.com with your order number and we will send a prepaid return label. Refunds are issued within 5 to 10 business days of the hat arriving back to us.

Returned and exchanged hats need to be unworn, unwashed and in original condition. Hats showing sweat, makeup or other signs of wear cannot be restocked, so try yours on clean and indoors until you are sure.

Every Beza hat is covered against defects in materials and workmanship for two years from the date of purchase. If a seam, closure or fabric fails under normal use, email us a photo and your order number and we will repair or replace it.

The warranty does not cover normal wear, fading from sun and salt over time, or damage from misuse or improper washing. Care instructions are on every product page and in the Journal.

If your order arrives damaged or is not what you ordered, that is on us. Email photos within 7 days of delivery and we will make it right at no cost, ahead of any window above.

First edition hats are numbered, and exchanges are filled while numbered stock lasts. If your size sells through, we will offer a full refund instead.