Two-Year Warranty

Every Beza hat is covered against defects in materials and workmanship for two years from the date of purchase. That includes seams that open, closures or straps that fail, eyelets that pull through, and fabric that separates or delaminates under normal use.

The warranty covers defects, not wear. It does not cover gradual fading from sun and salt, sweat and makeup marks, pilling or softening of the fabric over time, or a brim that loses its curve after being crushed in a bag.

It also does not cover damage from misuse, alteration, machine washing, tumble drying, bleach or ironing. Care instructions are on every product page.

Email hello@bezaheadwear.com with your order number and a photo or two of the problem. We will reply within two business days. If it is a defect, we repair it or send a replacement, our choice, at no cost to you, including shipping both ways.

If the same hat is no longer available, we will offer a current colorway of the same style or a refund of the purchase price.

The warranty applies to the original purchaser, with proof of purchase from bezaheadwear.com. It does not transfer with resale.

If the fit is wrong or you have changed your mind on the color, that is an exchange rather than a warranty claim. Exchanges are free within 30 days of delivery. See Returns & Exchanges.